Terms of Service

These terms

These terms apply to this website and to services provided by NGAGED LLC, doing business as NGAGED Marketing. If you sign a proposal or service agreement with us, that document controls wherever it differs from these terms.

Services

We build and host websites for local businesses, and we manage Google Ads and Meta (Facebook and Instagram) ads. The exact scope for each client is set out in their plan or proposal.

Website subscriptions

• Websites are $30 a week with no setup fee, with a three-month minimum term. After that you can cancel at any time.
• We host the site as part of the subscription. When the subscription ends, the site is taken offline.
• Your domain name stays registered in your name. We never need your registrar login — you point the domain at our hosting.
• Form submissions are emailed to you. If you'd like them sent to a CRM instead, you provide the CRM's form or embed code and we connect it to the site. We don't set up, configure or manage CRMs.
• Small content updates — hours, prices, photos, adding a service — are included. New pages, redesigns and new features are quoted before any work starts.
• Larger features such as online booking, payments, calculators or customer logins are separate projects, quoted separately.

Ads management: fees and ad spend

Management fees are a flat monthly amount, billed in advance, plus a one-time setup fee for the first month's build. Your advertising budget is separate: you pay it directly to the platform, such as Google or Meta, with your own payment method. We never collect, hold or mark up your ad spend.

Term and cancellation for ads

Ads plans start with a three-month term, because automated bidding needs roughly 30 to 90 days of data before it can optimize properly. After that, plans continue month to month and you can cancel with 30 days' written notice.

Your responsibilities

• Give us accurate information about your business, services, prices and service area
• Make sure the claims your business makes — licenses, guarantees, prices, reviews — are true
• Only send us photos and content you have the right to use
• Give us timely access to the accounts we manage, and keep a payment method on file with the ad platforms

No guaranteed results

Marketing results depend on your market, budget, competition, offer and the ad platforms, none of which we control. We don't guarantee any ranking, number of leads, cost per lead or revenue. We will always report your results honestly, including when they aren't good.

Ownership

You own your domain, your ad accounts, your customer data, your reviews and the content you give us — your words, photos and logo. We own our own software, templates, tools and methods, including the code our website subscriptions run on.

Third-party platforms

Google, Meta and other platforms set their own policies and can reject ads or suspend accounts. We work within those policies, but decisions made by the platforms are outside our control.

Confidentiality

We treat your business information, account data and results as confidential and use them only to provide our services to you.

Limitation of liability

To the extent the law allows, our total liability arising from our services is limited to the fees you paid us in the three months before the claim, and we are not liable for indirect or consequential losses such as lost profits.

Governing law

These terms are governed by the laws of the State of Texas. Any dispute will be handled in the courts of Tarrant County, Texas.

Changes

We may update these terms. The date at the top of this page shows when they last changed.

Contact

NGAGED LLC · Fort Worth, Texas · ngaged.official@gmail.com · 817-507-8070